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Refunds
- Once a return is received your product will be inspected by sales team
- If refund is approved monies will be paid over per agreed medium of exchange
- All Clearance sales are final and will not be accepted for refunds or exchanges.
- Chota Mohamed Pty Ltd Trading as Ebbies Fashion House takes no responsibility for returned packages with incorrectly provided addresses. Should a package return – customer can opt for a refund less shipping the fee, or to pay an additional shipping fee for a re-shipment. Additional fees may apply for shoes with special or oversized packaging.
- Please contact us via email shop@ebbies.co.za
Cancellations
- The provision of goods and services by Chota Mohamed Pty Ltd Trading as Ebbies Fashion House is subject to availability. In some cases, due to the nature of the online store, overselling may occur resulting in refunds. We will refund a client in full within 30 Days. Cancellation of orders by the client will attract a 10% administration fee.